Secure e-mail

Neue Bank attaches great importance to security and discretion. Unencrypted email traffic entails considerable risks, such as lack of confidentiality, potential falsification of the content or sender, and so on. Neue Bank recommends that its clients do not send sensitive information via unencrypted email.

Again and again, email messages with falsified sender addresses are circulated. So that you can verify that emails sent with “Neue Bank” as the sender actually come from us and have not been falsified, all outgoing emails are digitally signed by Neue Bank.

Most of the popular email applications, such as Microsoft Outlook, Thunderbird, and Apple Mail, check whether the signature is valid. This is indicated by a seal, a sealed envelope, or a check mark. By clicking on the symbol, you can view additional information. Note that all of our email messages are sent with the domain, and we use certificates issued by SwissSign.

Neue Bank will never ask you by email to login, and we will never ask you to disclose your security elements. If you are asked by email to log in or to disclose personal data, this is most probably a scam. If this occurs, please contact your client adviser by phone.

Neue Bank gives you the option of encrypting your email messages. Your client adviser will be happy to provide you with more detailed information.

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